Has that time come yet? The “time” when you realize that your once a start-up business, involving just a few processes and people, has gradually grown into a hard to manage infrastructure? One having plenty of... “holes” to be plugged for better efficiency? Then it's a fact: you need to look for a business process consultant! But what is business process consulting anyway?
And this is just one of the questions that I'll do my best to answer in today's post. Besides this, I'll be: