Regardless of the fact that the web hosting service offered by the different companies is more or less the same, every provider has got a customized platform with its own tweaks and different ways to perform specific operations. In such a case, an information-loaded knowledge base would be stunningly useful both for people with zero past experience and for technically accomplished users who will eventually find out how certain procedures are accomplished, but will lose precious time in the meantime. The objective of such a knowledge base is to help make the hosting service fast and simple to use, sparing users lots of time and energy. The result is more content clients, as they can effortlessly find the information they are seeking, and substantially less work for the support engineers, because usually most of the questions and problems that customers have got are already listed in the knowledge base. Provided that the articles themselves are written well and encompass more topics, you will be able to get to know more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Website Hosting

Our website hosting packages come with an exhaustive knowledge base where you can find information on all the predicaments that you may run into and their solutions. You can learn how to create and manage a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are correct, but nevertheless you are unable to send emails, for example. We’ve done our absolute best to be as exhaustive as possible and to encompass all the available options so as to save you time and effort and to provide you with different solutions for each issue. The knowledge base comprises educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each Control Panel section, whilst if you wish to browse through the full article collection, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come bundled with a rich article repository where you can find any information that you might require about our web hosting services or about the Hepsia Control Panel that we are using. We have prepared it based on the feedback that we’ve gathered from our customers over the years and, hence, our articles encompass particular issues that you may come across and include the most effective way to rectify them, for instance getting a 500 Internal Server Error message or not being able to send e-mails from your PC although you have the right SMTP server settings. The articles are available in every single section of the Control Panel and you can check them at any moment. They can help you deepen your knowledge not only about our platform, but also about the hosting service as a whole, as they feature detailed guidelines and general info such as what file access permissions or cron jobs are.